Build With TrustSphere

Key responsibilities

Requirements and analysis

• Run discovery sessions with clients and internal teams to understand business processes, pain points and goals.
• Map current-state and future-state processes, for example order-to-cash, procure-to-pay, risk assessment and audit workflows.
• Write clear BRDs, FRDs, user stories and acceptance criteria.
• Do gap analysis between client needs and OneOps or 4Sight capabilities, and propose configuration or custom builds.

Working with product and engineering

• Turn requirements into wireframes, process flows and data models the development team can act on.
• Help prioritise the backlog and take part in sprint planning, stand-ups and reviews.
• Answer developer questions on business logic and edge cases during the build.

Testing and delivery

• Write test scenarios and run user acceptance testing (UAT) with clients.
• Support implementations: data migration templates, configuration, go-live checklists.
• Prepare user guides, release notes and training material, and help train client users.

Domain and client support

• Learn the regulations and frameworks our clients work under, such as ISO 27001, RBI and SEBI guidelines, DPDP Act, NIST and SOC 2.
• Help pre-sales with demos, solution notes and responses to RFPs.
• Collect client feedback after go-live and turn it into improvement ideas.

What you bring

• A bachelor’s degree in engineering, computer science, commerce, business or a related field.
• 1–2 years as a Business Analyst, functional consultant or similar, ideally on a software product or implementation.
• Experience writing requirements documents, user stories and acceptance criteria.
• Ability to draw process flows and simple wireframes in tools such as Visio, Lucidchart, draw.io, Figma or Balsamiq.
• Working knowledge of Excel and basic SQL to analyse data and check what a system is doing.
• Familiarity with Agile or Scrum and tools such as Jira, Azure DevOps or ClickUp.
• Clear written and spoken English, and the confidence to run a meeting with a client.
• A structured, curious mind: you ask why until the real requirement is clear.

Good to have

• Exposure to ERP modules such as sales, inventory, procurement, HR, payroll or finance.
• Exposure to GRC, IT audit, cybersecurity or risk management, through work, internships or coursework.
• Domain experience in banking, insurance, NBFCs, fintech or other regulated industries.
• Certifications such as ECBA, CCBA, PSPO/CSPO, or ISO 27001 Foundation.
• Experience with low-code platforms, REST APIs or reporting tools such as Power BI.
• A second language useful in our markets, such as Hindi, Arabic, French or Swahili.

Why join us

• Work directly with a founder who has 20+ years in GRC and enterprise software, including implementations at some of the world’s largest banks and insurers.
• Learn two high-demand domains at once: ERP and governance, risk and compliance.
• Own features end to end in a small team, instead of one slice of a large project.
• Work on live projects with enterprises across India, Africa and the Middle East.
• Grow with the company as it scales, with a clear path to Senior BA, Product Owner or Functional Consultant.

What you will work on

• Enterprise UI components, dashboards and data grids
• Dynamic forms and workflow engines
• AI-powered risk and compliance features
• Cyber security and attack surface capabilities
• REST API and database integration
• Reporting, analytics and visualisation
• Performance, testing and enterprise-grade UX
• Reusable platform components and design systems

Must-have skills

• Strong JavaScript / TypeScript fundamentals
• Good hands-on experience with React
• Strong understanding of HTML5, CSS and responsive UI design
• Experience building and integrating REST APIs
• Good working knowledge of SQL
• Experience using Git / GitHub for version control
• Understanding of component-based architecture and reusable UI development
• Strong debugging skills and problem-solving ability
• Ability to read, understand and safely modify an existing codebase
• Familiarity with APIs, JSON and asynchronous programming concepts
• Comfortable using AI coding assistants, with the ability to critically review and validate generated code
• Basic understanding of AI fundamentals, how AI systems work, and awareness of current AI trends

Good to have

• React + TypeScript + Vite
• Tailwind CSS
• Java / Spring Boot
• PostgreSQL
• Docker
• Python
• LLM / GenAI APIs
• RAG / AI agents
• Cyber security fundamentals
• GRC / risk / compliance knowledge

What we expect

We are looking for someone who can build, debug and think independently. You should be:

• Curious and technically strong
• Comfortable learning unfamiliar technologies
• Quality-conscious
• Interested in AI and enterprise software
• Able to take ownership of small features
• Comfortable working in a fast-moving product environment

Selection process

Candidates with strong GitHub projects, open-source contributions or impressive personal projects will be preferred.

• Technical screening
• Practical coding assignment
• Technical interview
• Product / engineering discussion

What you will do

• Identify target companies in BFSI and other regulated sectors and map decision-makers (CISOs, CROs, CFOs, heads of IT, risk and compliance) via LinkedIn, websites and industry sources.
• Capture, verify and maintain contact data in the CRM.
• Make a set daily volume of outbound calls, introduce TrustSphere, qualify interest and book discovery meetings.
• Follow up by email and LinkedIn, and log every outcome the same day.
• Share objections and market feedback with the sales and product teams.

You will be measured on

• Verified contacts added per week
• Call volume and connect rate
• Qualified meetings booked per month
• Data accuracy and CRM hygiene

Who you are

• Student or recent graduate in business, commerce or marketing.
• Clear spoken and written English; Kannada or Hindi a plus.
• Comfortable with high call volumes and rejection.
• Strong attention to detail in spreadsheets and data entry.
• Curious about enterprise tech, cybersecurity or GRC — no prior knowledge needed; we train you.
• Tele-calling or lead-generation experience is a plus, not a requirement.

What you get

• Hands-on enterprise B2B sales training and mentorship from sales leadership.
• Performance-linked incentive on meetings booked.
• Internship certificate and letter of recommendation on successful completion.
• Possible pre-placement offer.